American Express Off Campus Drive 2023: Do You want to grow your career with American Express ?? Good news, American Express HR Team has posted a new job vacancy for Client Support Associate in PAN India. We advise candidates to go through provided job ad carefully before applying the details Shortlisted candidates must have engineering experience. Those who have completed any Bachelor’s degree can apply for this position. The job location will be PAN India.
American Express Off Campus Drive 2023 Details:
|Client Support Associate
|Any Bachelor’s Degree
Job Description For American Express Off Campus Drive :
- Provide technical support and build strategies for our clients on Interceptas Fraud, and Chargeback platform.
- Troubleshooting client issues connecting to our systems. Monitor for system alerts. Contact clients when interruptions in their data feed are occurred.
- Develop and deploy fraud transaction screening rules and methodologies.
- Configure Analyst user interface to client’s specifications.
- Develop additional tactics and other procedures to diminish customers’ risk.
- Work closely with clients to identify new features and functionality for Intercepts, Work closely with Acetify Subject Matter Experts to evaluate and identify emerging technologies / fraud trends and adapt new approaches and features as needed.
- Develop strong relationship with clients to deliver exceptional service and ensure that expectations are exceeded.
- Act as a liaison between external clients and internal departments including Account Management, Operations and Development teams.
- Provide feedback and enhancement ideas to the improvement of the Fraud, and Chargeback platform.
Skills Required For American Express Off Campus Drive :
- Prior experience working directly with customers.
- Experience with technical troubleshooting of an application, preferably supporting software as a service (SaaS).
- Experience in Interceptas a plus.
- Technical Skills around data manipulation.
- Excellent written and verbal communication skills.
- Knowledge of SQL or XML is a plus.
Selection Process For American Express Off Campus Drive 2023 :
Eligible candidates can directly apply using click on given below apply button.
Fill all required information and upload the updated resume/CV.
After Completing Above 2 Steps, interviewer go through the applications & will get in touch with the shortlisted applicants for the pre-assessment calls.