Wipro Off Campus Drive 2023: Do You want to grow your career with Wipro ?? Good news, Wipro HR Team has posted a new job vacancy for Customer Service Representative in India. We advise candidates to go through provided job ad carefully before applying the details Shortlisted candidates can have any Graduation completed. Those who have completed a Bachelor’s degree can apply for this position. The job location will be Multiple locations in India.
Wipro Off Campus Drive 2023 Details:
|Customer Service Representative
|Any Graduate (Except Stats, Maths Hons & Eco Hons)
|Multiple Locations in India
Job Description For Wipro Off Campus Drive 2023 :
- Telephone, online chat, and email customer service
- Guarantee the timely and accurate provision of services at the targeted levels of productivity.
- Learn about the client and the industry to be ready to provide a resolution at the first discussion.
- Make sure that client service level agreements (SLAs) such those for customer satisfaction, service level, handling time, and customer effort are followed
- Maintain high standards of internal and client communication on calls, chats, and emails.
- Observe the policies for Customer Service Attendance & Accountability
- Resolve issues and inquiries, making ensuring there is adequate documentation and follow-up.
- Determine, communicate, and encourage operational improvements
Skills Required For Wipro Off Campus Drive :
- 0–2 years of experience
- Superior communication abilities
- The ability to work rotating shifts should be flexible
- Good computer skills and understanding of MS Office
- Defined career path with opportunities for advancement
- Program for incentives based on performance
- Investing in enhancing abilities and developing talent
- 5 day workweek allows for work-life balance.
- Collaboration setting with top-tier professionals
- Aim for pleasure at work and colleague engagement.
- The alignment of the process and the client
Selection Process For Wipro Off Campus Drive :
Eligible candidates can directly apply using click on given below apply button.
Fill all required information and upload the updated resume/CV.
After Completing Above 2 Steps, interviewer go through the applications & will get in touch with the shortlisted applicants for the pre-assessment calls.